Events

Join our free virtual event on the 14^th of May where we’ll demonstrate the evolution of managing vulnerable customers.  The VRS already enables the disclosure and identification of vulnerability, and now we also allow consumers to voice the areas of support needed from their service providers – support such as translation, braille, time to make decisions, and choice of communications channels.  This enables organisations to access a rounded view of their customers and tailor their treatment to a customer’s needs.

Identification, outcomes and support are the three pillars of vulnerability management and VRS has integrated this into its Consumer Portal. 

We will illustrate how consumers can actively manage their vulnerability registrations, communicate their expectations, and access self-help and support.

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This event will be hosted by Absolutely Admin Solutions.