When organisations are aware of a vulnerable person’s circumstances, they are better able to treat them appropriately. The VRS provides businesses with the decision-agnostic platform they need to understand more about who they are dealing with at a given point in time.
It is better for all concerned in matters such as lending decisions if the facts are known, and vulnerable consumers do not find themselves in financial hardship with which they may struggle to cope.
We work alongside your existing regulatory frameworks and systems
The VRS does not replace any ethical or statutory obligations for commercial organisations to identify and make adjustments for vulnerable people. Many businesses will have invested in systems which help them to deal with vulnerable consumers, but there has until now be no single point of reference to ensure all parties have the information they need without repeating the same difficult conversations over and over again.
Our membership fees are based on an estimate of annual searches against the database and a cost per search is applied appropriate to the estimated number of annual searches. As such, our fees scale depending on the size and scope of your business needs.
Get in touch to register as a business
Resources for our business users and member organisations
We regularly feature in a variety of publications in many major press outlets. Find a small selection below:
- Lenders continue to chase vulnerable for missed payments [Open in new tab: Financial reporter]
- One-stop partnership for bereaved and vulnerable customers [Open in new tab: Today’s Wills and Probate]
- Insolvency-Tech platform integrates with the VRS [Open in new tab: Yahoo Finance]
- Insurance data provider teams up with VRS to help insurers treat vulnerable customers fairly [Open in new tab: MGAA]
- Alleviating the financial instability of vulnerable customers [Open in new tab: London News Today]
Here are a few recent articles and case studies that we’ve published on our website:
- Alternative consumer data specialist partners with the VRS
- Moving from lip service to action (whitepaper)
- New partnership to help loan shark victims
- How can Housing Associations better protect their vulnerable residents?
- Insurance data provider partners with the VRS
Thinking about partnering with us? For our full list of frequently asked questions, head over to our Business FAQs.
For any queries, feedback or other business enquiries, contact our team.
