Letter templates

Our downloadable template letters can be used to inform organisations of a vulnerable consumer’s registration with the VRS, to request information from creditors, or to make suitable arrangements for payment.

These are free to use – just download the documents and add or delete text where needed.

Inform organisations of your registration with the VRS

Use these letters to inform other organisations of your current circumstances and registration with the VRS


Inform other organisations of your registration with VRS
Tell a bailiff you are vulnerable


Disputing the debt

Use this letter to help you dispute liability for ‘simple contract’ debts. You must be reasonably sure that you have not made a payment or written acknowledging that you owe the debt during the six-year period.


Time has run out to recover a debt - statute barred debt in England Wales or Northern Ireland


Complaining about the business

Use this letter to contact the business first before complaining to their regulator.


Complain about a business
Creditor harassment after informing them of change in your circumstances


POA & LPA template

Use this covering letter if you have a temporary or a lasting power of authority to make decisions on someone’s behalf about their financial affairs and would like to inform other organisations. You should enclose a copy of your Power of Attorney along with the letter.


POA template
LPA template


CPD template letter

Use this covering letter if you are authorised by the Court of Protection as a deputy to make decisions on someone’s behalf and would like to inform other organisations. You should enclose a copy of your appointment as a deputy along with the letter.


CPD template letter